[Project_owners] seeking advice: how to handle belligerent users?
matthew at mjwilson.demon.co.uk
Sun Dec 16 10:50:27 PST 2007
Eric H. Jung wrote:
> How would you handle belligerent users? I'm referring specifically to this thread
> (This is a forum dedicated to support of one of my extensions, FoxyProxy).
My approach is to be polite as possible, even in the face of apparent
provocation. Stick to the facts ("I haven't had time to do it yet") and
Just my view, of course.
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